Average Score (284 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

284 Ratings

4.7 Average

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  • William C.07-26-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Caring,make you feel like family. Always job done great.

  • Lee O.07-26-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    My purchase experience with Brunswick Volkswagen was friendly and professional.

  • Catherine L.07-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Joseph D.07-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    I brought it in a day earlier, they didn't open the doors until the following afternoon and told me they didn't have time to take care of the rattle in the roof.

    07-23-2025

    Customer was advised taking the headliner out of his vehicle and locating rattle would take longer than the time he had before having to leave the state. So it isn’t that we couldn’t find the issue, it was that the customer didn’t have the time to have us take apart his vehicle and get it back together. So to hammer us on a survey because of a time constraint on his part…

  • Giovanne B.07-21-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Luke was great! He was the reason why we chose to shop here. Everyone was kind and open.

  • Barbara M.07-19-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Mike Nasrallah in sales is fantastic. It is a pleasure to continue to work with him on my second lease from Brunswick Auto Mart.

  • Parker R.07-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Prompt service, friendly Service Advisor

  • Charles H.07-18-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    I showed up a day late for my appointment, they got me in no issues.

  • Helene P.07-14-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Phenominal service!’ My salesperson Liam was very knowledgeable, accomidating and kind. I loved the whole experience. The manager was personable, friendly and also was very kind. I highly recommend this dealership in Brunswick Ohio

  • Amanda H.07-12-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Always have a great experience at Brunswick VW! Staff is so friendly and my salesman Ted was great. He helped me every step of the way with leasing my new car. He was very easy going and easy to talk too.