Average Score (284 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

284 Ratings

4.7 Average

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  • Ryan K.08-17-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    Excellent service all around. Scheduling was easy, James the service advisor was AWESOME. He went above and beyond my expectations.

  • Mark S.08-17-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Ravi was great. Fast, easy, no pressure sales experience overall from initial test drive to final pickup. When there was something wrong with the car I was purchasing, Ravi made it right and had a solution before even calling to inform me.

  • Lucia T.08-17-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Ryan K.08-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Excellent and customer focused service. James is a master of his craft and is a great communicator. He kept me updated on the status of my repair throughout the entire process.

  • Carl S.08-15-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    The dealership always to take care of the customer first rate.

  • Barbara F.08-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Fixed my door locks while I waited

  • Darryl G.08-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Tyler S.08-13-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Was able to address my recall at my appointment even though it wasn't scheduled. Worked out because they had a loaner available and I had the time to come back. Guy who helped me was very nice.

  • Daniel H.08-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    We've bought 5 VW's from you. Don't ever loose John Schurger.

  • Bryan N.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024