Average Score (284 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

284 Ratings

4.7 Average

Models
Types of Survey
Filter by
  • Samuel L.01-01-2025

    TYPE:ServiceMODEL:ArteonYEAR:2022

    VW of Brunswick is always a good experience. Professional, keeps you informed of status of your service.

  • Ron M.12-31-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    service was friendly and the waiting accommodations were comfortable.

  • Lisa C.12-31-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Robert K.12-30-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2020

    They fixed everything correctly, quickly and professionally.

  • Rosalie W.12-30-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Kenneth W.12-30-2024

    TYPE:ServiceMODEL:PassatYEAR:2019

  • William C.12-29-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    Great service

  • Leslie M.12-29-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Your entire service department needs worked on…our car completely was out of whack, told the service man we were getting the alerts to not drive it..told him all the issues , he said they were too busy and short staffed to deal with it until the following week…told us to drive it in and it’d be there for at least a week…called VW roadside, they said absolutely do not drive were sending out a tow right away….. after a week was finally fixed only to have to walk a half mile away to dig it out of where they store it( in the dark and pouring rain) because they were too busy to go find it….seriously??? Would buy VW again, not from this place !!!!!!

  • Tanya W.12-27-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    I am Extremely Happy with my new VW Taos! My salesman, Ricardo Ferone, was Amazing- no lies or tricks! That means a lot to me! Also Mr MacLaughlin, in finance was excellent and candid about my extra options. I also met Eli, and the man who showed me what’s what with my vehicle and I am more than happy with my interaction with Brunswick Auto! I probably won’t buy any cars from any other dealer in the future!!

  • Roger G.12-26-2024

    TYPE:SalesMODEL:TaosYEAR:2024