Average Score (296 reviews):4.6

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

296 Ratings

4.6 Average

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  • Darryl G.08-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Tyler S.08-13-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    Was able to address my recall at my appointment even though it wasn't scheduled. Worked out because they had a loaner available and I had the time to come back. Guy who helped me was very nice.

  • Daniel H.08-13-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    We've bought 5 VW's from you. Don't ever loose John Schurger.

  • Bryan N.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Samuel L.08-12-2025

    TYPE:ServiceMODEL:ArteonYEAR:2022

    I do not feel as if I am getting upsold. They do the work that is needed.

  • Karen F.08-11-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2018

    I was able to set up an appointment at a time convenient for me. I was very happy with the service team. They were welcoming, listened to my concerns, and addressed my VW Alltrack needs. I am a return customer and am happy. Thank you!

  • Jennifer S.08-11-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Love all the features on the car. Good gas mileage too.

  • Suzanne J.08-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    The service department is excellent. They are timely, explain what is needed and what’s happening, and do the job right, the first time. Staff is amazing.

  • Hazel C.08-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Friendly faces

  • Dennis D.08-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2025