Average Score (284 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

284 Ratings

4.7 Average

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  • Anthony T.02-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Courteous and knowledgeable team concentrating on geat service.

  • Jennifer C.02-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Mechanic was very helpful explaining what the problem was!

  • Francis R.02-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I take my Atlas to you because I know that I will not have any service related problems.

  • Lisa R.02-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    It is always an easy process when i take my car in. They are polite and honest about what is or is not going on woth my car.

  • Anitra C.02-25-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Submitted finance application online and was given payment terms by phone. Upon arrival, the terms changed and I was told that the online application was not really an application. This was after I had already given my down payment. The sales representative eventually made it right by giving me the originally stated terms. I would've given 5 stars if I had not experienced this discrepancy.

  • Curt C.02-24-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    Ravi was a great help

  • Gordon S.02-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Fast & friendly staff. Nice waiting area

  • David A.02-22-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Your Service was Quick and Easy and Bob the service writer was Very Helpful.

  • Bruce Z.02-21-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    "The sales service was excellent and made the purchase process smooth. However, I faced challenges with Volkswagen Finance in getting a lien released on a previous model."

  • Maxwell D.02-21-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Ted and Mike did a great job of making sure we were comfortable with the process and answered all of our questions.