Average Score (284 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

284 Ratings

4.7 Average

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  • Renee H.03-19-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Ted was easy to work with and flexible with us as we needed to work around having 3 young kids. He was easy to communicate with and efficient.

  • Carl W.03-19-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    A+ Service

  • Laura S.03-17-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Taylor S.03-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Philip T.03-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Jeffrey A.03-13-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

    Hanin and Geoff provided world class customer service. Kept me informed the entire visit. Answered all my questions and went over everything fully. The dealership itself is very clean and comfortable waiting area. Everyone is always smiling and very friendly. They’re always honest and upfront. They always keep me informed the the loop on future maintenance. I fully trust and never give it a second thought going anywhere else. I fully recommend them!

  • Kevin K.03-12-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Edward V.03-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    No waiting, they took my car right in, the Service Writers were pleasant to deal with.

  • Joseph P.03-11-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Greeted and assisted upon entering the dealership, Our salesperson, Tony G. was friendly and helpful.

  • Peter H.03-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024